Privacy Policy
Effective Date: December 12, 2025
Last Updated: December 12, 2025
1. INTRODUCTION
My AI Writing Coach ("we," "us," "our," or "the Company") operates the website myaiwritingcoach.com and provides online educational courses for fiction writers (collectively, the "Services").
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services. By accessing or using our Services, you agree to the terms of this Privacy Policy.
If you have questions about this Privacy Policy, please contact us at: support@myaiwritingcoach.com
2. INFORMATION WE COLLECT
2.1 Information You Provide Directly
We collect information that you voluntarily provide when you:
Create an account or enroll in a course
Make a purchase
Subscribe to our email list
Contact us for support
Participate in surveys or feedback forms
This information may include:
Contact Information: Name, email address, mailing address (if applicable)
Account Information: Username, password
Course Information: Course enrollment data, progress, completed lessons, submitted work
Communications: Any information you provide in emails, support tickets, or feedback forms
2.2 Information Collected Automatically
When you access our Services, we may automatically collect:
Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, links clicked, course access patterns
Location Data: General geographic location based on IP address
Cookies and Similar Technologies: See Section 5 for details
2.3 Information from Third Parties
We may receive information from:
Payment Processors: Transaction details and payment status
Email Service Providers: Email engagement metrics (opens, clicks)
Analytics Providers: Website usage statistics
Social Media: If you choose to connect your account with social media platforms
3. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
3.1 Providing Services
Process course enrollments and payments
Deliver course content and educational materials
Track your progress and provide completion certificates
Provide customer support and respond to inquiries
Send transactional emails (receipts, account notifications, course updates)
3.2 Improving Our Services
Analyze usage patterns to improve course content and user experience
Conduct research and analytics
Test new features and functionality
Prevent fraud and enhance security
3.3 Marketing Communications (with your consent)
Send newsletters and educational content
Notify you about new courses, features, or special offers
Send promotional emails (you may opt out at any time)
3.4 Legal Compliance
Comply with legal obligations
Respond to legal requests or prevent illegal activity
Enforce our Terms of Service
Protect our rights and property
4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your information with the following categories of recipients:
4.1 Service Providers
We work with third-party companies that provide essential services:
Payment Processing: Stripe, PayPal (payment transactions)
Email Marketing: (your email service provider - process emails and newsletters)
Course Hosting: Systeme.io (course delivery platform)
Analytics: Google Analytics (website traffic analysis)
Customer Support: (your support tools if applicable)
These providers are contractually obligated to protect your information and may only use it to provide services to us.
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
Court orders, subpoenas, or other legal processes
Requests from government authorities
Protection of our legal rights or safety of others
Prevention of fraud or illegal activity
4.3 Business Transfers
If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4.4 With Your Consent
We may share your information with other parties when you specifically consent to such sharing.
5. COOKIES AND TRACKING TECHNOLOGIES
5.1 What Are Cookies?
Cookies are small text files stored on your device that help websites function and provide information to website owners.
5.2 Types of Cookies We Use
Essential Cookies (Required)
Enable core website functionality
Remember your login status
Maintain shopping cart contents
Security and fraud prevention
Analytics Cookies (Optional)
Google Analytics: Track website usage and performance
Help us understand how visitors use our site
Measure marketing campaign effectiveness
Marketing Cookies (Optional)
Remember your preferences
Provide personalized content
Enable social media sharing features
5.3 Managing Cookies
You can control cookies through your browser settings. However, disabling essential cookies may limit your ability to use certain features of our Services.
Browser Settings:
Chrome: Settings > Privacy and Security > Cookies
Firefox: Options > Privacy & Security
Safari: Preferences > Privacy
Edge: Settings > Cookies and Site Permissions
6. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights:
6.1 Access and Portability
Request a copy of your personal information
Receive your data in a structured, commonly used format
6.2 Correction
Request correction of inaccurate or incomplete information
6.3 Deletion
Request deletion of your personal information (subject to legal retention requirements)
6.4 Opt-Out Rights
Unsubscribe from marketing emails (click "unsubscribe" in any email)
Opt out of analytics cookies
Request that we stop processing your data for certain purposes
6.5 Do Not Sell
We do not sell personal information. However, under some state laws, data sharing for targeted advertising may be considered a "sale." You have the right to opt out of such sharing.
6.6 Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
To Exercise Your Rights: Email us at: support@myaiwritingcoach.com
We will respond within 30 days and may need to verify your identity before fulfilling your request.
7. DATA SECURITY
We implement reasonable technical, administrative, and physical security measures to protect your personal information, including:
Encryption of sensitive data (including payment information)
Secure servers and databases
Regular security assessments
Limited access to personal information on a need-to-know basis
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. DATA RETENTION
We retain your personal information for as long as necessary to:
Provide our Services and fulfill transactions
Comply with legal obligations
Resolve disputes and enforce agreements
As required by applicable law
Typical Retention Periods:
Account Information: Retained while your account is active, then deleted within 90 days of account closure (unless legally required to retain)
Course Content: Maintained for the duration of your access period
Payment Records: Retained for 7 years for tax and accounting purposes
Marketing Communications: Until you unsubscribe or request deletion
Website Analytics: Aggregated data retained indefinitely; individual data deleted after 26 months
9. INTERNATIONAL DATA TRANSFERS
Our Services are operated from the United States. If you are located outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country.
By using our Services, you consent to the transfer of your information to the United States.
10. CHILDREN'S PRIVACY
Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@myaiwritingcoach.com and we will delete such information.
11. THIRD-PARTY LINKS
Our Services may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we make changes, we will:
Update the "Last Updated" date at the top of this policy
Notify you via email if the changes are material
Post the updated policy on our website
Your continued use of our Services after changes become effective constitutes your acceptance of the revised Privacy Policy.
13. STATE-SPECIFIC PRIVACY RIGHTS
13.1 California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Categories of Personal Information We Collect:
Identifiers (name, email, IP address)
Commercial information (purchase history, course enrollment)
Internet activity (browsing behavior, usage data)
Geolocation data (general location based on IP)
Professional information (if voluntarily provided)
Right to Know: Request details about what personal information we collect, use, disclose, and sell
Right to Delete: Request deletion of your personal information
Right to Correct: Request correction of inaccurate information
Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information
Right to Limit: Limit use of sensitive personal information
How to Exercise California Rights:
Email: support@myaiwritingcoach.com
Subject line: "California Privacy Rights Request"
We will respond within 45 days and will not discriminate against you for exercising these rights.
13.2 Virginia, Colorado, Connecticut, and Other State Residents
If you reside in Virginia, Colorado, Connecticut, Utah, or other states with comprehensive privacy laws, you may have similar rights to those described above. Contact us at support@myaiwritingcoach.com to exercise your rights.
14. EUROPEAN UNION / UK RESIDENTS (GDPR)
If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing:
Contract Performance: To provide our Services
Legitimate Interests: To improve our Services and prevent fraud
Consent: For marketing communications and optional cookies
Legal Obligations: To comply with applicable laws
Your GDPR Rights:
Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority
Data Controller:
Stratum
Email: support@myaiwritingcoach.com
15. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: support@myaiwritingcoach.com
Response Time: We will respond to all inquiries within 48-72 business hours
Mailing Address:
Ted Baker
[Your Business Address - required for legal compliance]
[City, State, ZIP]
16. CONSENT
By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
This Privacy Policy was last updated on December 12, 2025.